Privacy policy

Privacy policy for Hoel Gård

1. Introduction
Welcome to Hoel Gård’s privacy policy. We take your privacy seriously and are committed to protecting your personal data in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR). This policy describes how we collect, use and protect your personal data.

2. Data controller
Hoel Gård is the data controller for the personal data we collect.

3. What personal data do we collect?
We may collect the following personal data:

  • Name
  • Your phone number
  • Email address
  • Mailing address
  • Information provided in free text fields
  • IP address (via analysis tools and cookies)

4. How do we collect personal data?
We collect personal data through:

  • Contact forms on the website
  • Registrations in connection with requests
  • Booking of accommodation and events
  • Cookies and analytics tools
  • Email communication
  • Manual registrations at customer service

5. Purpose of collection
We use personal data for the following purposes:

  • Customer care and follow-up
  • Processing of orders and requests
  • Improving our products and services
  • Marketing and analytics

6. Legal basis
We process your personal data based on consent. You can withdraw your consent at any time by contacting us.

7. Sharing of personal data
We share personal data with the following third parties:

  • Google Analytics and Meta for analytics and marketing
  • Mailchimp for sending newsletters and information
  • Other data processors we have agreements with

We ensure that our data processors process personal data in accordance with applicable laws and regulations.

8. Storage of personal data
We store your personal data for as long as it is necessary to fulfill the purpose of the processing, or until you request that it be deleted.

9. Security measures
We have implemented the following security measures to protect your personal data:

  • Encryption of sensitive data
  • Access control for employees
  • Two-step verification to protect user accounts

10. Use of cookies
We use cookies to improve the user experience and analyze traffic. These include:

  • Necessary cookies for functionality and security
  • Analytical cookies to improve the website
  • Marketing cookies to personalize ads
  • Personal preferences and customizations

You can manage or disable cookies in your browser settings.

11. Your rights
You have the right to:

  • Access to what personal data we have about you
  • Requesting correction or deletion of data
  • Restriction of processing of your personal data
  • Data portability
  • Withdrawing consent

To exercise your rights, please contact us by email.

12. Complaints and contact information
If you have any questions about our processing of personal data, please contact:

If you believe that we do not process your data in accordance with data protection legislation, you can complain to the Norwegian Data Protection Authority via www.datatilsynet.no.

13. Changes to the privacy policy
We reserve the right to update this policy if necessary. Updates will be published on our website.

Last updated: March 5. 2025

Suggested text: Our website address is: https://hoel-gaard.no